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Students, faculty and administrators now expect a constant flow of data-driven insights that enable them to track their progress and make key decisions. As a result, universities are investing hundreds of thousands of pounds building front-end solutions to satisfy this growing demand for data, points out Alex Pearce, Chief Technologist for Education at Softcat.. Beyond this slick, single pane of glass, however, there usually lurks a complex tangle of legacy systems, which prove expensive to integrate and support long-term. This fragmented and unwieldy IT landscape is seriously hampering institutions’ ability to achieve their biggest strategic goals.