Creating Successful Organizational Digital Transformation

In this article, Comcast Business takes a look at how developing successful digital-centric business strategies preserved enterprise resiliency and stability in 2020. For many organizations, the shift in how business gets done was initially thought to be temporary. When employees walked away from their desks or workspaces a year ago, they were likely thinking that they would return to normal in a few weeks, or at most a month. The changes made in 2020 were a quick pivot to accommodate a more remote workforce. Looking ahead, digital interactions with employees and customers have become the norm and increasingly, the expectation.