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A global financial services company deploys AI agents to automate identity and access requests across the business. Employees get faster access to the applications they need, and managers spend less time approving routine requests.

However, an audit uncovers that an AI agent has access to a financial reporting system. The organization can’t explain how that access was approved or who’s accountable for it.

This scenario is becoming more common as enterprises expand agentic AI deployments from isolated use cases into everyday business operations. Research shows that 51% of enterprises are actively deploying AI agents.

These agents can make decisions without human intervention, so businesses must put guardrails in place that keep humans in the loop before they can trust AI to handle their most sensitive tasks and data.