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A recent global survey of professional services firms found that 49% expect genAI to become central to their organization’s workflow within two years, and 43% expect the same with agentic AI. This clearly signals the sector is keenly aware that it must stay ahead of the shift. And there are a number of ways professional services firms can leverage AI to accelerate and improve outcomes across client organizations.

State of AI adoption in professional services

Leading professional services firms are already directing significant investment towards AI and reaping the rewards. Tax and audit divisions currently lead the way, closely followed by consulting. These groups are quickly harnessing AI tools to streamline productivity and compliance-heavy tasks, achieving immediate gains.

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