Why businesses need new technology to counter the rising and costly threat from spoof calls
Businesses in financial services are facing increasing challenges when they call customers – an issue that is also affecting other industries such as retail, hospitality and healthcare.
The risks of fraud not only mean rising costs: they also inevitably make people less keen to answer calls.
Organizations must go beyond merely verifying numbers to creating an experience where bad actors can be identified and blocked.
In this CIO webcast with TNS, we will discuss what businesses must do to minimize the damaging impacts of spoof calls.
Get key IDC insights now and learn more about the challenges facing businesses who need to call their customers.
Business Operations, Fraud Protection and Detection Software, Security
Business Operations, Fraud Protection and Detection Software, Security